Changes in operational procedure, management styles and services offered to clients and customers characterize many places of employment. An examination of the internet and other media reveals the rapid development of new products and seamless modifications of existing ones. A more recent factor which caused major changes in people’s income, life style and attitude, is the disruptions in the world’s financial market.
Given the fact that change is a global reality, one role of higher education institutions is to enable students to not just function effectively in rapidly changing workplace environments, but to become reflective agents of change.
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